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Service

Information about Use

Service
Translation related to tourism (for free)
Business Hours
24/7, 365 days a year
(* Thai is available from 9 a.m.-6 p.m. Vietnamese, French, and Tagalog are available from 10 a.m.-7 p.m.)
Supported Languages
English/Chinese/Korean/Thai/
Vietnamese/Tagalog/Spanish/
Portuguese/French

Notes / Terms of Use

Notes when using the service

This notice applies when using the Aichi Multilingual Call Center.
Not all languages are supported. (Displays the supported languages)
This service is for information and introduction, and we do not offer various reservations or sales.
You may not be able to connect properly due to the network connection or congestion. Communications fee may be required separately depending on the subscription plan.
For smartphones and tablets other than Apple devices, Android OS 4.2 or higher and the latest Chrome browser are recommended according to system requirements. Without using the above recommended requirements, it may not be available.
For iPhone and iPad devices, please download the dedicated app. Click the connection button to automatically switch to Apple Store. (Recommended system requirements are iOS 8.0 or higher.)
It is only available in Japan.
You have deemed to have agreed to the following LiveCall terms and conditions when using the Aichi Multilingual Call Center.

LiveCall Terms of Use

The terms of use of the LiveCall service (hereinafter referred to as "the Service") set forth below.

Summary

When using the Service, you deemed to have read and understood the terms of use and agreed to comply with the terms of use. If you do not agree to the terms of use, you will not be able to use the Service.
The Service provider may change the terms of use and information on the Service at any time without notice. The Service provider may improve, change, or discontinue the contents, program, or product information of the Service without prior notice.
You may not use the Service or its website to research the function, performance and availability, to measure the benchmark and to conduct reverse engineering for competitive purposes.

Handling of User Information

The handling of user information provided when using the Service conforms to the privacy policy of our Prefecture and the Service provider.
In order to improve the quality of our service, we record calls.

Disclaimer of warranty

The Service provider does not make any guarantee of the following items.

  • The contents of the Service to meet satisfaction of user needs.
  • The Service shall not be interrupted.
  • The Service is provided in a timely manner.
  • The Service is completely secure.
  • There is no defect in the Service.
  • No errors shall occur in the programs or data provided by the Service.
  • The information obtained through the Service is accurate and reliable.
  • Data sent or received through the Service shall be stored on a designated server, sent or received by the other party, or displayed on the screen.

Disclaimers, Force Majeure and Limitations of Liability

Our Prefecture and the Service provider shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages (including loss of revenue or expected profit or loss of business) arising in connection with the performance or use of the Service, whether or not such damages were caused by a third party, or even if our Prefecture or the Service provider was informed in advance of the possibility of such damages (Except in the cases of intentional or gross negligence on the part of our Prefecture or the Service provider).
Our Prefecture and the Service provider shall not be liable if the performance of the obligations of the Service becomes impossible or is delayed due to circumstances beyond the control of our Prefecture or the Service provider. Acts of force majeure include, but are not limited to, government actions, wars, riots, strikes or labor disputes, technical problems, loss of the internet access, power outages, communications problems, weather, floods, fires, explosions, natural disasters, and local emergencies.

Reservation of rights

The Service provider reserves all rights relating to the Service subject to limited rights expressly granted under the terms of use. No rights other than those expressly provided in the terms of use are granted to you.

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